Privacy Policy

1. Information We Collect

Personal Information

We collect information that you provide to us:

• •Name and email address (when you register)
• •Payment information (processed securely by Stripe, PayPal, or Coinbase Commerce)
• •Account preferences and settings
• •Support communications

Usage Data

We automatically collect information about your use of the service:

• •IP address and device information
• •Browser type and version
• •Pages visited and features used
• •Time and date of access
• •API usage and performance metrics

2. How We Use Information

We use the information we collect to:

• •Provide, maintain, and improve our services
• •Process payments and manage subscriptions
• •Send transactional emails (verification, password reset, invoices)
• •Send marketing emails (with your consent)
• •Respond to your support requests
• •Monitor and analyze usage patterns
• •Detect, prevent, and address technical issues
• •Ensure security and prevent fraud

3. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• •Service Providers: We share data with third-party service providers who perform services on our behalf (e.g., Stripe for payments, Resend for emails, hosting providers)
• •Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• •Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred

4. Your Rights (GDPR Compliance)

If you are located in the European Economic Area (EEA), you have the following rights:

• •Right to Access: Request a copy of your personal data
• •Right to Rectification: Request correction of inaccurate data
• •Right to Erasure: Request deletion of your data
• •Right to Restrict Processing: Request limitation of data processing
• •Right to Data Portability: Request your data in a portable format
• •Right to Object: Object to processing of your data for certain purposes

To exercise these rights, contact us at privacy@nusmasxedge.com. We will respond within 30 days.

5. Cookies and Tracking

We use cookies and similar technologies to:

• •Maintain your session and authentication state
• •Remember your preferences
• •Analyze usage patterns (Google Analytics, Mixpanel)
• •Improve our services

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• •Account information: Until account deletion (30 days after cancellation)
• •Payment records: 7 years (for tax and legal compliance)
• •Usage logs: 90 days
• •Email communications: 2 years

7. Security

We implement industry-standard security measures to protect your data:

• •HTTPS encryption for all data transmission
• •Encrypted password storage (bcrypt)
• •Secure API authentication (JWT tokens)
• •Regular security audits
• •Access controls and monitoring

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Children's Privacy

nusmasx Edge is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or by posting a notice on our website. Your continued use of the service after changes become effective constitutes acceptance of the updated policy.

10. Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Data Protection Officer:

privacy@nusmasxedge.com